Zool

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Zools Posted 12

Completed Jobs 8

Rating 4.8

Respond to Verified-Only Tasks
Make offers on tasks marked “Only verified users can post offers.”
Verified Badge
Get a visible verification badge on your Zool profile, helping task posters identify trusted users.
More Opportunities
Access tasks that may be restricted to verified users.
Build Trust Faster
A verified profile gives people more confidence when choosing who to work with.
Higher Chance of Being Selected
Verification can make your profile stand out when multiple people offer to complete the same task.
Access to Higher-Value Tasks
Task posters may choose to restrict certain or higher-value tasks to verified users.
Stronger Zool Reputation
Verification combined with successful task history helps you build a stronger reputation on the platform.
Better Community Safety
Verification helps Zool create a more trusted community by making it harder for anonymous or fraudulent users to participate.

Select Category

Title

Description

Budget Amount (R)

Date Needed

Estimated Duration (hours)

Location

Current location

Only accept offers from verified users

Urgent

Total Earnings

R0.00

Lawn Mowing Service

Completed on 12 Mar 2024

R45.00 Completed

House Cleaning

Completed on 10 Mar 2024

$120.00 Completed

Account Settings

Manage your account preferences

About

App version and information

Getting Started

›

Welcome to Zool — here's how to get up and running quickly:

Create an account: Tap the profile icon and follow the sign-up flow.
Post your first Zool: Click the + button to create a job, add title, description, price and location.
Browse services: Use the categories carousel to filter nearby tasks and tap a card to view details.

Need a walkthrough? Contact support from the Support section below.

FAQs

›

How do I make payments?

Payments are handled via the PayFast integration. Select a card in 'Payment Cards' or add a new card to pay for accepted offers.

What are service guarantees?

Zool provides a platform for connecting users. Payment disputes should be reported through support; we assist with mediation where possible.

How do cancellations work?

Cancellations can be made via the offer or zool status controls. Check the offer details or contact the poster to agree on next steps.

Support

›

We're here to help:

Email: support@zool.co.za (typical response: 24–48 hours)

When contacting support, include your account email and a short description of the issue.

Safety Tips

›

Stay safe while using Zool:

Verify provider profiles and reviews before hiring.
Prefer cashless payments through the app or secure gateways.
Meet in public places for initial handoffs when appropriate.
Report suspicious behaviour immediately via the report button on a Zool.

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Take time to explore Zool

Open the map, tap Find help nearby, and swipe the job cards. Check the next slides for tips.

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My Work and Resume

Accepted jobs live in My Work. Tap Resume for in-app turn-by-turn. Closing directions returns the map to that job.

3 / 6

Stay safe in Zool

Exercise precaution. Confirm details in chat, meet thoughtfully, and only start work when you are comfortable.

4 / 6

Verify your profile to stand out

Add your details, bank info, and verification so neighbours can trust you when they post or accept work.

5 / 6

Share Zool with friends

Invite neighbours so there are more jobs and helpers in your area. Use the share card when the map is quiet.

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Support

Need help? Email support@zool.co.za or visit zool.co.za.

Zool

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Lawn Mowing Service

House Cleaning

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Zool

My Zools

My Work

Notifications

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Bank Details

Identity verification

Payment Cards

History

Lawn Mowing Service

House Cleaning

Settings

Account Settings

About

Terms & Conditions

Help & Support

Getting Started

FAQs

Support

Safety Tips

Privacy Policy

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